Policies and Legal
Effective Date: 01/01/2026
By accessing this website and purchasing from House of Gemzz, you agree to the following terms, conditions, and policies.
General Terms
All products, content, and materials provided by House of Gemzz are intended for personal use, inspiration, and self-expression.
House of Gemzz reserves the right to modify or update products, pricing, policies, or content at any time without prior notice.
All content on this website, including designs, images, branding, text, and graphics, is the intellectual property of House of Gemzz and may not be copied, reproduced, distributed, or used without written permission.
Product and Display Disclaimer
All products are made to order.
Colors may vary slightly due to differences in screen displays, lighting, and production processes.
Minor variations in print placement, alignment, or scale may occur and are not considered defects.
Returns, Refunds and Order Issues
Due to the made-to-order nature of our products, all sales are final.
We do not accept returns or exchanges for incorrect size selection, buyer’s remorse, or minor variations in appearance.
If your item arrives damaged, defective, or incorrect, you must contact us within 7 days of delivery with clear photo evidence.
If approved, a replacement or refund will be issued at our discretion.
Items must be unused and unaltered.
Contact: houseofgemzzofficial@gmail.com
Shipping and Delivery
Orders are processed within 2–5 business days.
Estimated shipping times:
- United States: 3–7 business days
- International: 7–15 business days
Delivery timeframes are estimates and not guaranteed.
House of Gemzz is not responsible for delays caused by shipping carriers, customs, or incorrect address information provided at checkout.
Once an order has been transferred to the shipping carrier, responsibility for delivery lies with the carrier.
Damaged Items
House of Gemzz is not liable for damage caused during transit by third-party carriers.
However, we will assist customers in resolving issues when possible.
All claims must be submitted within 7 days of delivery with photo evidence.
Failure to report within this timeframe may result in denial of the claim.
Third-Party Services and Fulfillment
House of Gemzz works with third-party providers to operate this business, including print-on-demand partners, payment processors, shipping carriers, and website platforms.
By placing an order, you acknowledge that your order may be produced, processed, and fulfilled by these third-party providers.
House of Gemzz is not responsible for errors, delays, or issues directly caused by third-party services.
Payments
All payments are securely processed through third-party payment providers.
House of Gemzz does not store or have access to full payment details.
Privacy and Data Use
We collect personal information necessary to process orders, provide customer support, and improve your experience.
We do not sell or rent personal information.
Information may be shared with third-party providers strictly for payment processing, order fulfillment, and delivery.
Analytics and Cookies
This website may use cookies and analytics tools to improve functionality, performance, and marketing.
These tools may collect non-personal data such as browser type, pages visited, and time spent on the site.
By using this website, you consent to this data collection.
Digital Products and Usage
All digital products are for personal use only.
You may not copy, resell, redistribute, or use any digital content for commercial purposes without written permission.
All digital sales are final and non-refundable.
Intellectual Property and Licensing
House of Gemzz owns or has the rights to all content, designs, and branding on this website.
Some services and products are created or fulfilled using licensed third-party platforms.
All content remains protected under applicable intellectual property laws.
Unauthorized use may result in legal action.
Limitation of Liability
House of Gemzz is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of this website, products, or services.
This includes, but is not limited to, delivery delays, third-party service issues, or misuse of products.
All products and services are provided “as is” without warranties of any kind.
Content Disclaimer
Zodiac readings, affirmations, and editorial content are provided for entertainment and inspirational purposes only.
They are not intended as professional advice.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising from your use of this website or purchase of our products shall be subject to the exclusive jurisdiction of the courts located in Texas.
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Dispute Resolution
Any dispute, claim, or controversy arising out of or relating to these terms or your use of this website shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration on an individual basis. You waive any right to participate in a class action lawsuit or class-wide arbitration against House of Gemzz.
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Age Requirement
By using this website and placing an order, you confirm that you are at least 18 years of age, or that you have the consent of a parent or legal guardian. House of Gemzz reserves the right to cancel orders if this requirement is not met.
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Order Cancellation Window
Due to the made-to-order nature of our products, production begins shortly after an order is placed. Cancellation requests must be submitted within 24 hours of purchase by contacting houseofgemzzofficial@gmail.com. After this window, cancellations cannot be guaranteed. Once production has begun, all sales are final.
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California Privacy Rights (CCPA)
If you are a California resident, you have the right to know what personal information we collect, request deletion of your personal information, and opt out of the sale of your personal information. House of Gemzz does not sell personal information. To exercise your rights, contact us at houseofgemzzofficial@gmail.com. We will respond to verified requests within 45 days as required by law.
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Contact
For all inquiries or claims:
houseofgemzzofficial@gmail.com